Refund policy
Custom Orders:
Please note that sales of made to order, customised or personalised items are final, and cannot be returned or exchanged.
Local Orders
We accept for exchange, un-used items in the condition received/purchased and its original packaging, from becawax.co within 7 days from the date of purchase on all domestic orders. Cost of returns will be borne by the Customer.
We only offer a refund if the product is defective.
Please note that Custom Orders are non-refundable.
International Orders
International orders are not eligible for returns unless the product is defective. Kindly contact sales@becawax.com, within 3 days of receipt to discuss options of refund/exchange. Any shipping charges applied to the order will not be refunded.
Please note items must be un-used and in the condition received/purchased and its original packaging, from becawax.co. Cost of returns will be borne by the Customer.
Please note that Custom Orders are non-refundable.
We accept payments through
Paystack which allow you to pay via card, bank transfer, bank account, USSD, Visa QR and mobile money.
Naira Payments
Please note that we are only able to receive Naira payments from Naira accounts and cards.
USD Payments
We are able to receive USD payments from customers in over 150 worldwide.
Assistance or Customer Services
For any payment issues, kindly send an email to support@becawax.com
BECAWAX are happy to provide after sales services from products purchased from us. Please contact us at on WhatsApp